Returns & Exchanges
At Aqualogica, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 7 days of delivery. Please ensure that items are unused and kept in their original packaging to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within the cooling-off period.
Package the Product
Securely pack the unused products in their original boxes, ensuring all seals are intact and including the original invoice.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the return package.
Quality Check and Refund
After our warehouse team verifies the product condition, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing